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CallCollectAgent AI

Automated Voice Agent That Handles Billing Inquiries and Collections Calls

CallCollectAgent AI is your 24/7 billing voice assistant—handling inbound support and proactive outbound calls, with seamless escalation to ADRS  live account representatives when human assistance is needed.

ADRS is a trade name of Quantum Holdings Unlimited LLC and serves as the human-assisted account resolution department supporting CallCollectAgent AI.
Key Features

  • Inbound voice support for billing questions, payment setup
  • Outbound collections sequences with natural speech flow
  • Sentiment-based escalation to human agents (ADRS live account representatives)
  • CRM‑tie-in: ticket creation, account updates, and payment link integration
  • English + multilingual support and conversational NLU

AI Efficiency with Human Support

While CallCollectAgent AI automates routine account interactions, some conversations require the judgment and flexibility of a real person.

When human assistance is needed, interactions can be seamlessly transferred to ADRS, the live-agent account resolution department supporting CallCollectAgent AI.

ADRS representatives assist with account questions, payment arrangements, account resolution, and other matters requiring complex/personalized assistance.

Pricing


Starter
$
299
00
per month
  • 500 Calls/Month
  • Basic flows
  • Single Brand Voice
  • Email Integration
  • Get Started
Professional
$
699
00
per month
  • 2000 Calls/Month
  • Dynamic Scripts
  • CRM Integration
  • Escalation Rules
  • SMS Follow-up
  • Get Started
Advanced
$
1999
+
per month
  • 5000+ Calls/Month
  • 7 Brand Voices
  • Multi-lingual support
  • Payment Links
  • Get Started
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